Check out our frequently asked questions below.
How can I contact you?
“IS WAH YUH WAAN MI FAH”
You can always say hi or show us how amazing you look on the gram at @kedeyahko or you can contact us via email at Hello@kedeyahko.com
Please note emails will be responded to within 48 hours of receipt.
Where is Kedeyahko sold?
All Kedeyahko clothing and accessories are available exclusively at our online store. Therefore all orders must be made online. On the plus side you can take your time and browse in bed knowing there is no closing time. Just make sure your payment card is nearby to avoid that dreaded feeling of having to get up to find it!
What payment methods do you accept?
We accept all major credit and debit cards including Visa, Mastercard, and American Express. We also accept payment through Paypal.
We take fraud very seriously so all credit and debit card holders are subject to validation and authorisation by both us and the card issuer.
What size should I purchase?
Please refer to the sizing guide here
Or if you need any further help email email@example.com
What if I’ve made a mistake or want to cancel my order?
We are unable to make any changes to an order or cancel it once it has been placed. But please email us at firstname.lastname@example.org and we will try to assist you.
When will I receive my order?
Cha!! Ah why yuh rush mi fah
It can take up to 3 working days to process orders and you will receive email confirmation that your order has been processed. Please check your spam folder if you can not see this email. Please then allow time for shipping
How long will shipping take?
Mi sed it soon come!
For shipping timescales please refer to our shipping guide here
How much is shipping?
All final shipping costs will be calculated at checkout. Please refer to the shipping policy here
How do I return an item?
Please refer to our returns policy here for information on exchanges and returns.
When will the polewear collection be released?
Creating custom print polewear is like cooking from scratch. The ingredients need to be measured carefully and when done right, the result is a masterpiece and your belly feels sweet!.
We will continue to keep you updated via our newsletter and on our social pages so make sure you’re ‘deh yah’ by signing up to our email newsletters to be one of the first to know.
How often do you restock?
For our limited edition collections, these will not be restocked unless otherwise announced on our social forums.
It will take up to 6 weeks to restock our main collections as we are a ‘likkle but tallawah’ company, and over time we will grow our inventory.
However, be sure to make sure you’re ‘deh yah’ to be kept up to date with new developments, stock and all things Kedeyahko by signing up to our email newsletters for exclusive promo deals and flash sales.
Are the products suitable as swimwear?
Some of our polewear products may be suitable as swimwear but before you take a dip please refer to the individual products care description.
Do you take custom orders?
We do not currently take any custom orders.
Why has my order been cancelled?
1. We were unable to verify your billing information
2. The item suddenly became out of stock, but don’t worry, just enter your email so you can be one of the first to be notified of a restock. We got you sis!
I purchased a product and it is now on sale, can I get a refund?
Unfortunately we are unable to refund the difference between the original price and the sale price.
How can I find out about upcoming deals, discounts and offers?
To be kept up to date with new developments, stock and all things Kedeyahko. Make sure you’re ‘deh yah’ by signing up to our email newsletters for exclusive promo deals and flash sales.
Still can't find an answer to your question?
Please leave us a message below or send an email and we will be happy to assist you.